On this page, you’ll find everything you need to know about placing and receiving your order, so you can shop with confidence!
Delivery times We aim to offer our customers the best value for money. To achieve this, we ship products directly from our suppliers.
This allows us to save significantly on transport, storage, and shipping costs, so we can pass those savings on to you with the lowest possible prices.
All orders are processed within 24 hours. The average delivery time is 7–14 days. We do our best to ensure your order arrives quickly and efficiently, so you can enjoy your purchase as soon as possible.
Free Shipping! We cover all shipping costs, regardless of the size of your order. This means that you never have to pay for the delivery of your favorite products. What are you waiting for?
Track Your Order Want to know when your order will arrive? You can easily track it through our Track & Trace page, available 2–3 days after placing your order. Check your order status anytime and know exactly when to expect your delivery.
Velour Boutique is London-grown, born from a mother and daughter’s dream and rooted in the city’s creative spirit. It’s where ideas take shape, quality always comes first, and community is at the heart of everything we do. London will always be our home—but our family is growing every day.
The Reason They Come Back
At Velour, quality is more than a standard—it’s our obsession. From handpicked fabrics to attentive service with free shipping and track & trace, every detail is cared for. Our customers return not just for the clothes, but for the confidence of knowing they’re receiving something dependable, crafted with love and intention.
Small But Mighty
We may have started as a small family boutique, but our spirit has always been bigger than our size. What began as a shared dream now inspires a growing community that believes in timeless style and heartfelt service. Velour Boutique is proof that when passion meets purpose, even the smallest beginnings can leave a lasting mark.
About us
For 10 years, our family brand has been rooted in London, bringing together quality fashion with care and personal service. As we celebrate this milestone, we remain true to the values that define us.
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